Position Description:
Job Purpose:Under direction of the Director of Student Services, the Reenrollment Advisor (RA) facilitates the campus restart initiative by assisting eligible students as they progress through the restart process. The RA is responsible for achieving and exceeding the assigned institutional restart budget and goals. Duties:• Serves as initial contact person for campus restarts; contacts potential restarts from approved restart list via phone, email, and/or letters; maintains updated student contact information in SIS; discusses restart options with students; addresses students’ restart questions; follows up with potential restart students; assists students with restart paperwork; and tracks various documents as needed.• Consults with various campus departments to determine students’ restart status; serves as a liaison within the campus and between students’ and campus personnel; updates student contact information in CampusVue (CV) and adds contact information in CV using Contact Manager; sets students’ campus appointments as needed; and makes appointment reminder phone calls to students..• Performs other duties as assignedTo Apply Visit Education Affiliates, Inc.
Qualifications:
Skills/Qualifications:• Knowledge of campus academic programs, policies, and procedures • Excellent verbal and written communication skills • Thorough report creation and preparation skills • Very good organizational skills• Ability to operate personal computer including Microsoft Office Word and Excel • Ability to meet deadlines and give attention to details and accuracy • Ability to maintain confidentiality • Ethical, detail-oriented, customer-service minded person with strong interpersonal/human relations skills interested in impacting student success• Bachelors degree required