Position Description:Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. This is where bold people with big ideas are writing the next chapter in health care. This is the place to do your life's best work.Positions in this function are responsible for various activities related to the provider network database which may include any or all of the following: database maintenance, reporting and extracting data for various reports and analyses, initiating database improvement. Develops and maintains standards for database integrity and quality assurance, coordinates corrective activities to clean database and retain users, and manages communication processes with other departments regarding database improvements. Conducts audits and provides feedback to reduce errors and improve processes and performance. Maintains current provider data to ensure the quality of the network. May be responsible for representing the provider network area on company IT projects, reporting and tracking provider calls and complaints, or for the support, coordination, and production of the paper directory cycles.Primary Responsibilities:Apply knowledge/skills to a range of moderately complex activities. Demonstrate great depth of knowledge/skills in own function.Sometimes act as a technical resource to others in own function.Proactively identify solutions to non-standard requests. Solve moderately complex problems on own.Work with team to solve complex problems.Plan, prioritize, organize and complete work to meet established objectives.May coordinate work of other team members. Extensive work experience within own function.Work is frequently completed without established procedures.Works independently.May act as a resource for others. May coordinate other's activities.
Qualifications:
Requirements:High School Diploma/GED2+ years previous healthcare industry experience1+ year data entry experienceBasic level (or higher) of proficiency with MS WordBasic level (or higher) of proficiency with MS Outlook1+ year previous experience working with internal and external customersPreferred Qualifications:General knowledge of claims processing proceduresPrevious experience with medical terminologyBasic level (or higher) of proficiency with MS ExcelUnitedHealthcare, part of the UnitedHealth Group family of companies, is comprised of three specialized businesses dedicated to meeting the health care benefits needs of individuals and groups; all part of something greater, but each with a specialized focus:UnitedHealthcare Employer & Individual works with individuals, small businesses and large multi-site employers to provide innovative, affordable benefits services.UnitedHealthcare Medicare & Retirement is focused on serving Americans over the age of 50. It is the largest business dedicated to meeting the growing health and well-being needs of aging individuals in the nation, serving one in five Medicare beneficiaries through a comprehensive and diversified array of products and services through four industry-leading businesses.UnitedHealthcare Community & State provides high-quality, personalized, public-sector health care programs that help local government agencies improve health outcomes for millions of children and low-income and disabled individuals at an affordable cost.Together, we're removing the barriers that keep people from receiving the kind of quality health care that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well-being.Come grow and thrive in our culture of innovation and ideas. Because there is no opportunity greater than the quest to help people live healthier lives.Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
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