Position Description:
Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.
Primary Responsibilities:
Input checks into our case management system
Open the mail and scan it to the appropriate case
Add a notification for the analysts to review their new mail
Forward the live checks to our check processing team
Take incoming calls and forward them
Monitor receipt of faxes
Post information to subrogation system
Sort and fold outgoing mail
File Maintenance/Archiving
Other Administrative duties as assigned by manager
Qualifications:
Requirements:
High school diploma or GED
Basic skills using Microsoft Word and Excel
1+ year previous operations support role, secretarial, reception, or office administrative assistance experience required OR Associate/BachelorĂ¢s Degree
Assets:
MS Access experience preferred
1+ year call center or telephonic customer service experience preferred
Previous experience within the healthcare industry preferred
Previous claims experience preferred
Previous data entry experience preferred
Previous phone operator experience preferredOptumInsight is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.OptumInsight is one of the largest and fastest growing health information companies. We specialize in improving the performance of the health system by providing analytics, technology and consulting services that enable better decisions and results. We integrate workflow solutions that deliver data in real-time, and create actionable insights - processing health information that relates directly to and affects one in four patients in the U.S, one in every three Medicaid dollars and one in every five emergency room visits. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.What can YOU do with the right information? At OptumInsight, the possibilities and the impact are limitless. No matter what your role is at OptumInsight, you'll be empowered to ask more questions, develop better solutions and help make the health care system greater than ever. It's always fresh. It's always exciting. And it's never been more important.Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/VUnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
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